Website Buddy Is Here: Turn Your Website Into a 24/7 AI Concierge

Most websites are still built around a hope: that the right visitor will find the right page, understand it, and take the right next step without needing help. Website Buddy changes that. It gives every page a site-aware AI concierge that can answer questions, guide visitors, capture leads, and hand a conversation to a person when human help is the better answer. More than a generic chatbot Website Buddy begins with your actual business. You give it your website and supporting knowledge. It uses that material, along with its own Business DNA, to learn what you offer, how you speak, and which sources it should trust. When citations are enabled, answers can point visitors back to the source that supported them. The goal is grounded help, not confident guessing. Retrieval, citations, confidence signals, and fallback behavior all work together so Website Buddy can answer from the knowledge it has and move toward a lead or handoff when it does not have enough context. From first question to qualified lead A visitor might arrive with a small but important question: Do you serve my area? Is this plan right for a team of five? What documents do I need? Can someone contact me tomorrow? Where can I find the page about this service? Website Buddy can respond in the configured brand voice, suggest the next question, navigate the visitor to a useful page, or collect contact details with the conversation attached. That context matters. A form submission often tells a sales team only who the person is. Website Buddy can also preserve what they asked, what they read, and why they wanted a person. A knowledge base you control Owners can add knowledge in several ways: Crawl eligible pages from a website. Add a single page URL. Upload PDFs or CSV files. Paste or upload structured JSON. Start with the initial website analysis used during setup. The system organizes that material for retrieval so a visitor question can be matched with the most relevant source. Owners can review source status, preview what was captured, and keep business knowledge separate for each Website Buddy. Designed for real websites Website Buddy is not limited to one delivery format. You can publish it as a full public page, embed it with an iframe, install a one-line script widget, or connect it through the WordPress plugin. You can control colors, logos, titles, starter questions, suggested replies, widget placement, panel width, roundness, allowed embed origins, and public availability. That makes it useful for e-commerce stores, SaaS companies, agencies, local businesses, schools, and other sites where visitors routinely need an answer before they are ready to act. Human help stays in the loop When a visitor asks for a person—or when the conversation reaches a point that deserves one—eligible teams can use live takeover. A teammate can claim the conversation, reply with the full history visible, and resolve it without making the visitor restart from zero. Lead records can move through clear states such as new, reviewing, resolved, and closed. Website Buddy is there to extend a team’s reach, not hide the team from its customers. See what visitors actually need The customer dashboard surfaces the signals behind the conversations: Conversation and message volume. Leads captured. Common questions. Knowledge-source readiness. Usage and remaining chat allowance. Recent conversation and lead activity. Those signals turn Website Buddy into more than a support layer. They show where visitors get stuck, what they care about, and which answers or pages the website may be missing. Getting started Create an account, add your site, and let Website Buddy begin building its understanding. Review the Business DNA, add the sources that matter, shape the public experience, and test it with the questions real visitors ask. Then choose how you want to publish: a public link, an embed, the widget script, or WordPress. Your website already has the information. Website Buddy helps every visitor reach the right part of it—and gives your team a better chance to continue the conversation.